Insights - Redox Software

Of heartstrings and algorithms: Music in the age of AI

04/04/2025 Nathan Green Artificial Intelligence Comments Off

A heavy metal band playing on stage with holographic band members suggesting generative AI

The new copyright frontier The UK government recently made a significant decision: artists' copyrighted material can now be used for AI learning. This sparked immediate concern from major figures in the music industry, including Sir Paul McCartney, who pointed out a troubling imbalance - artists won't earn from the creative work being used to train [...]

The heart-in-a-bucket problem: Why AI fails in organisations

01/04/2025 Nathan Green Artificial Intelligence Comments Off

A pink heart shaped cushion in a bucket by a hospital bed

The IT prescription problem For decades, people have been walking into IT departments like patients storming into hospitals with their neighbour's heart in a bucket, demanding a transplant for heartburn. Instead of describing symptoms, they prescribe the cure, often the wrong one. Imagine telling a solicitor exactly which legal clauses to use, or instructing a [...]

From a nudge to a sledgehammer: How AI’s gloves are off

27/03/2025 Nathan Green Artificial Intelligence Comments Off

A laptop in a dark room showing the word censored on the screen

Generative AI (GenAI) has evolved from a helpful tool for enthusiasts to something we're all increasingly dependent on. I've observed these Large Language Models transform from curiosities to essential business tools. They help us craft more polished messages, manage the emotional tone of our writing, and provide that balanced voice when needed. As we grow [...]

The hidden costs of poor UX: Why software interfaces matter more than you think

19/03/2025 Nathan Green Insights Comments Off

In today's digital workplace, software is more than just a tool - it's an integral part of how businesses operate. Yet, too often, organisations invest heavily in functionality, security, and performance while underestimating one critical factor: user experience (UX). Good UX isn't just about aesthetics; it's about efficiency, productivity, and engagement. When software frustrates rather [...]

The invisible chains: Understanding vendor lock-in

13/02/2025 Nathan Green Insights Comments Off

A pile of old chains with a pink padlock

In 2010, I walked into a client's office to evaluate their legacy software system. What I found wasn't just technical debt - it was a perfect snapshot of how vendor systems reshape not just organisations, but minds. No source code, a defunct developer, and all system knowledge scattered through employees' heads. But the real revelation [...]

The quiet cultural revolution: How AI Is reshaping our behaviour

13/02/2025 Nathan Green Tech Comments Off

An AI generated US flag against a scenic backdrop of hills

This article was originally published on LinkedIn on 23 January 2025. We’ve always watched cultures blend and evolve through exposure to different ways of thinking and behaving. But something fundamentally different is happening now – and we need to talk about it. The evolution of cultural influence. There's a certain irony in an Englishman raising [...]

Tackling a complex CRM data migration for Gresham House

23/10/2024 Nathan Green Customer Stories Comments Off

Sun shine lighting up a coniferous forest in the early morning

It was the kind of software challenge we love – migrating data from various businesses into a new, central CRM system despite countless complications. Gresham House, a specialist alternative asset management company, first met Redox when it acquired FIM in 2018. Redox had been supporting the forestry investment business since 2006, having developed its bespoke [...]

UK IT Leaders Community Day 2024

10/09/2024 Nathan Green Events Comments Off

We have the privilege of being a Silver Sponsor of the UK IT Leaders Community Day on 25th September 2024 to be held at The Birmingham Conference and Events Centre. I’ll be joined by Joe Patel and Will Goard, and we will be manning the Redox stand, networking with peers and potential partners, and sharing [...]

The Software Dilemma: Balancing uniqueness, cost, and efficiency in business operations

13/08/2024 Nathan Green Insights Comments Off

A woman performing quality control in a factory using an iPad

In today's digital age, software is the backbone of business operations. From managing finances to streamlining processes, the right software can make or break a company's efficiency and competitiveness. However, businesses increasingly face a critical dilemma: should they opt for off-the-shelf solutions or invest in bespoke software? This decision is far from straightforward, with implications [...]

06 What is UX and UI and what’s the difference?

02/07/2024 Nathan Green Video Comments Off

Welcome to the "Project Hack: Eh?" series, where we demystify the language of IT for non-technical leaders. This week, we're simplifying UX/UI. Watching the video below, you will learn two things: The difference between UX and UI What Oscar-winning acting looks like Embarking on the journey to lead a software project without a technical background [...]

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