All posts by Nathan Green

August 28th, 2023: one of the busiest travel weekends in the year. It will go down in software history. 1,500 flights were cancelled. Thousands of passengers were stranded abroad for days. The compensation bill could cost airlines a painful £100 million. So, what happened? The UK’s air traffic control system (NATS) suffered a single point [...]

Business leaders encouraging a work-life balance. Global organisations committing to energy reduction. Companies supporting their local communities. A few common examples of business ethics in action. It’s a front-of-mind topic these days. Partly due to the Covid impact, but also because society wants to see businesses “doing the right thing” in an uncertain world. It’s [...]

“Don’t take it personally, it’s only business!” A client recently said this to us. And it grated. We care about how we support our clients, and we do “take it personally”. Isn’t that a good thing? Prompted by this common push-back, we considered the impact of taking your business personally. We then compared this to [...]

Supplier relationships can make - or break - your business. Great relationships can improve your productivity and profitability. They can even boost your team morale and customer service. In contrast, a poor supplier relationship can hamper your progress, cost management, and customer experience. Where software development is concerned, should you therefore opt for a long-term [...]

This is the third of three articles discussing whether a strategic approach is key for successful software development.   We start by considering what success means in this context, before looking at what best ‘strategic’ practice could look like. Pulling it all together, Joe Patel, our Head of Product and Client Relations, provides his own [...]

This is the second of three articles discussing whether a strategic approach is key for successful software development.   We start by considering what success means in this context, before looking at what best ‘strategic’ practice could look like. Pulling it all together, Joe Patel, our Head of Product and Client Relations, provides his own [...]

This is the first of three articles discussing whether a strategic approach is key for successful software development. We start by considering what success means in this context, before looking at what best ‘strategic’ practice could look like. Pulling it all together, Joe Patel, our Head of Product and Client Relations, provides his own guidance. [...]